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CWC Ticket Policy   &   How to Get Tickets for CWC Events:
   |    Policy & Discounts    |    On-Line & Toll-Free Phone Orders    |   
   |    Ticket Outlets & CWC Venues    |    At the Door    |   


<> CWC TICKET POLICY

Unless otherwise indicated in writing, tickets are for General Admission and there are no exchanges and no refunds. In the event of calamities, ex: events that cause the closing of film venues, etc.; CWC reserves the right to reschedule or replace the film event and honor tickets purchased for the original date, but such offer may be time-sensitive and in no way constitutes an obligation or guarantee on the part of Cincinnati World Cinema.

WILL CALL: CWC uses Vendini Tickets for Internet and telephone ticketing -- the service is secure and reliable with fees that are among the lowest in the ticket industry. To obtain tickets purchased in advance on the Internet or by telephone using the Vendini ticket service, please present the either the ticket order number or purchase confirmation email at the Box Office window or Will Call table. If you have purchased a discount ticket - student, ETA, or special promo, be prepared to present your driver's license and student picture ID, as appropriate.

In the event of confusion regarding purchase status, i.e.: you think you purchased on-line but do not have a confirmation email and we do not have a record of the purchase, you will be asked to pay at the door. If we can later verify your on-line purchase, the amount you paid at the door will be promptly refunded.

<> DISCOUNTS

Generally - but not always - CWC offers three kinds of discount tickets:
  • for high school and college students with current, valid student ID;
  • for members of ETA (Enjoy the Arts) with current, valid ETA ID;
  • for groups of eight or more students, for selected events.
    If requested by box office personnel, you will need to show a current, valid photo ID such as a drivers license or student enrollment card. Discounts will not be extended for out-of-date, no-date, or obviously bogus IDs. ID-scammers will be tied to an uncomfortable chair and forced to watch endless reruns of Married with Children. Discounted tickets are NOT AVAILABLE at our local merchant outlets - Lookout Joe, Sitwell's and the Coffee Emporium. Please DO NOT ASK personnel at our outlets to sell you discounted tickets.

    Prospective purchasers are advised to check specific film event web pages for the availability of discount tickets. If you have questions, call 859 957 3456.

    Typically, the discount is around 15-20%, i.e.: a $10 ticket for $8, or a $12 ticket for $10, available at the door only. Discounts are exclusive of any surcharge or fee that may be levied by a particular venue, such as the Carnegie Arts Center. Discounts are not cumulative and cannot be combined with any other type of discount or price reduction, such as series packages, combo tickets and Sunday double-feature tickets. The above discounts are not available for Oscar Shorts, nor for multi-media events that include live performances, art exhibits, etc., featuring third parties.

    <> ON-LINE BOX OFFICE            Click here for on-line tickets

    Open 24 hours a day, 7 days a week, click on the link above. As many of our film events sell out, this is the best way to make sure you get tickets. If you are a busy person and your time is at a premium, this is the fastest, easiest and most cost-effective way to have tickets waiting in your name at Will Call.

    <> BY PHONE            859-957-3456

    <> LOCAL TICKET OUTLETS

    CWC ticket outlets are conveniently located on the perimeter of the city center - Mt. Lookout, Clifton, and OTR. If you will be near one of these locations and wish to avoid ticket service charges or possibly missing an event because of sell-out, these local merchants graciously sell tickets for most CWC film events. ** For events with high demand, local outlets sometimes sell out their ticket allotment - we suggest that you call ahead before making a trip. Ticket outlet locations may sometimes change based on the number of screenings, venue, ticket types and double-bill combinations. Generally, these establishments will have CWC tickets but you should call a given outlet before going for tickets.

    Our ticket outlets may not necessarily have tickets for all CWC events. For events with multiple price levels — "Dinner and a Movie" and "Combo" packages such as Oscar Shorts, the outlets will typically sell single tickets only. Films presented at smaller venues may have insufficient seating inventory to allow distribution of tickets to outlets. You should always check the CWC website event page before assuming tickets are available at outlets. If you have any doubt, call (859) 957 3456 before making a special trip.

    When you pick up your tickets, please take a moment to become familiar with the establishment you are visiting -- they help with CWC tickets because they care about the community -- and they are the best at what they do! Everyone likes to be appreciated, so let them know that CWC sent you and thank them for selling our tickets. And while you are there, make a purchase if the spirit moves you -- they deserve our support and patronage.

    Lookout Joe Coffee Roasters, Mount Lookout
    Mt. Lookout Square: 3181 Linwood Avenue, Cincinnati 45208; 513-871-8626.
    Hours: Monday-Thursday, 6:30am-10pm; Friday, 7am-11pm; Saturday, 8am-11pm; Sunday, 8am-9pm.
    Click here for a map.

    Sitwell's Coffee House, Clifton
    Clifton Gaslight: 324 Ludlow Avenue (across from the IGA), Cincinnati 45220; 513-281-7487.
    Hours: Sunday-Thursday, 8:00am - 1:00am; Friday, Saturday & Holidays, 8:00am - 2:00am.
    For quickie stops, park in the IGA lot across the street.
    Click here for a map.

    Coffee Emporium, Downtown/OTR
    In the Emery Building, 110 East Central Parkway, Cincinnati, OH 45202; 513-651-5483.
    Hours: Monday-Friday, 7:00am - 6:00pm; Saturday and Sunday, 8:00am - 4:00pm.
    Click here for a map.

    <> VENUES

    If not sold out in advance, on show days CWC tickets are available at the door of the Showboat Majestic, Memorial Hall and the Carnegie only for CWC film events held at each venue. Ticket sales commence one-half hour before show time. We currently accept credit cards, cash and personal checks with a current Drivers License and phone number.

    NOTE: Any ticket sold for CWC events at the Carnegie incurs a $1.00 facility charge which applies to all tickets whether purchased online, by phone, at an outlet or at the door.