CWC Online Ticket Information

<> CWC TICKET POLICY

Unless otherwise indicated in writing, tickets are for General Admission and there are no exchanges and no refunds. In the event of calamities, ex: events that cause the closing of film venues, etc.; CWC reserves the right to reschedule or replace the film event and honor tickets purchased for the original date, but such offer may be time-sensitive and in no way constitutes an obligation or guarantee on the part of Cincinnati World Cinema.

WILL CALL: CWC uses TicketFusion for Internet and toll-free telephone ticketing -- it is secure and reliable with fees that are among the lowest in the ticket industry. TicketFusion has reduced the fixed fees charged when purchasing through their service. See the new fee schedule at the bottom of this web page. To obtain tickets purchased in advance on the Internet or by telephone using the TicketFusion ticket service, please present the purchase confirmation email and your driver's license and student picture ID, as appropriate, at the Will Call table. In the event of confusion regarding purchase status, i.e.: you think you have purchased on-line but do not have a confirmation email and we do not have a record of this purchase, you will be asked to pay at the door. If we can later verify your on-line purchase, the amount you paid at the door will be promptly refunded.

<> DISCOUNTS

Generally - but not always - CWC offers three kinds of discount tickets:

for high school and college students with current, valid student ID;

for members of ETA (Enjoy the Arts) with current, valid ETA ID;

for WVXU "Perks" members with current, valid Perks ID.
If requested by box office personnel, you will need to show a current, valid photo ID such as a drivers license. Discounts will not be extended for out-of-date, no-date, or obviously bogus IDs. ID-scammers will be forced to watch endless reruns of Married with Children. Discounted tickets are NOT AVAILABLE at our local merchant outlets - Lookout Joe, Sitwell's, the Coffee Emporium and Shake It. Please DO NOT ASK personnel at our outlets to sell you discounted tickets.

Prospective purchasers are advised to check specific film event pages for the availability of discount tickets. If you have questions, call 859 781 8151.

Typically, the discount is 20%, i.e.: a $10 ticket for $8, available at the door only. Discounts are exclusive of any surcharge or fee that may be levied by a particular venue, such as the Carnegie Arts Center. Discounts are not cumulative and cannot be combined with any other type of discount or price reduction, such as series packages, combo tickets and Sunday double-feature tickets. The above discounts are not available for Oscar Shorts, nor for multi-media events that include live performances, art exhibits, etc., featuring third parties.

<> ON-LINE BOX OFFICE Click here for on-line tickets

Open 24 hours a day, 7 days a week, click on the link above. As many of our film events sell out, this is the best way to make sure you get tickets. If you are a busy person and your time is at a premium, this is the fastest, easiest and most cost-effective way to have tickets waiting in your name at Will Call.

With the TicketFusion online service, when your order is entered correctly, you will see a screen that says "SUCCESS" and you will receive a confirmation email. If neither of these events occur, your order was not submitted correctly and you should call the toll-free number below for assistance.

<> BY PHONE Toll-free 1-877-548-3237

Open 9 am - 5 pm EST, Monday - Friday. TicketFusion provides this service and ordering by phone generates an additional cost. If you have limited access to the internet or do not want to deal with processing an order on-line, this is easiest way to make sure you have tickets waiting for you at Will Call. NOTE: This toll-free phone number is for ticket sales only - they can not help with film descriptions, directions, venue details, handicapped access or problem solving. Call 859.781.8151 for general questions and info.

<> LOCAL TICKET OUTLETS

CWC ticket outlets are conveniently located on the perimeter of the city center - Mt. Lookout, Clifton, Northside and Downtown. If you will be near one of these locations and wish to avoid ticket service charges or possibly missing an event because of sell-out, these local merchants graciously sell tickets for most CWC film events. ** For events with high demand, local outlets sometimes sell out their allotment of tickets - we suggest that you call ahead before making a trip. Ticket outlet locations may sometimes change based on the number of screenings, venue, ticket types and double-bill combinations. Generally, these establishments will have CWC tickets but you should call a given outlet before going for tickets.

When you pick up your tickets, please take a moment to become familiar with the establishment you are visiting -- they help with CWC tickets because they care about the community -- and they are the best at what they do! Everyone likes to be appreciated, so let them know that CWC sent you and thank them for selling our tickets. And while you are there, make a purchase if the spirit moves you -- they deserve our support and patronage.

Lookout Joe Coffee Roasters, Mount Lookout
Mt. Lookout Square: 3181 Linwood Avenue, Cincinnati 45208; 513-871-8626.
Hours: Monday-Thursday, 6:30am-10pm; Friday, 7am-11pm; Saturday, 8am-11pm; Sunday, 8am-9pm.
Click here for a map.

Shake It Music & Video, Northside
Northside: 4156 Hamilton Avenue (between Knowlton and Chase), Cincinnati 45223; 513-591-0123.
Hours: Monday-Saturday, 11am-9pm; Sunday, Noon-6pm.
Click here for a map.

Sitwell's Coffee House, Clifton
Clifton Gaslight: 324 Ludlow Avenue (across from the IGA), Cincinnati 45220; 513-281-7487.
Hours: Sunday-Thursday, 8:00am - 1:00am; Friday, Saturday & Holidays, 8:00am - 2:00am.
For quickie stops, park in the IGA lot across the street.
Click here for a map.

Coffee Emporium, Downtown/OTR
In the Emery Building, 110 East Central Parkway, Cincinnati, OH 45202; 513-651-5483.
Hours: Monday-Friday, 7:00am - 6:00pm; Saturday and Sunday, 8:00am - 4:00pm.
Click here for a map.

<> CWC VENUES

The Carnegie Center for the Performing and Visual Arts, aka: The Carnegie Arts Center
— only for CWC film events held at that venue.
1028 Scott Blvd., Covington KY, 41011; 859-491-2030.
The Carnegie Art Center box office is open for telephone and in-person orders Tuesday through Friday, 12:00 - 5:00 pm. If you are a student, an Enjoy The Arts (ETA) or WVXU Perks member eligible for discounted tickets, remember to bring the appropriate ID to validate your discounted ticket.
NOTE: Any ticket physically sold by the Carnegie incurs a $1.00 facility charge IN ADDITION to the face value of the ticket -- this applies to tix purchased in advance by phone or in person, and tix sold at the door. Examples: an advance ticket with a face value of $8 would cost $9 if purchased via the Carnegie; at $10 ticket purchased at the door would cost $11. Cincinnati World Cinema does not receive this additional $1.00 - think of it as comparable to the service charge for purchasing on the Internet.
Click here for a map.

The Redmoor Event House, aka: The Redmoor
— only for CWC film events held at that venue.
Mt. Lookout Square, 3187 Linwood Avenue, Cincinnati OH, 45208; 513-871-6789.
The Redmood is a cabaret open in the evenings, with limited days and hours: Thursday, Friday and Saturday, 5:00 - 11:00 pm. There are NO advance ticket discounts available for students, Enjoy The Arts (ETA) or WVXU Perks members. Transactions are cash only.

<> AT THE DOOR

If not sold out in advance, tickets are available at the door, one-half hour before show time. For events at the Carnegie Arts Center, credit cards are accepted. We accept cash and personal checks with a current Drivers License and phone number.

<> TICKETFUSION SERVICE CHARGE TABLE

Some people balk at paying service charges when purchasing tickets. Consider these three points: (1) What is your time worth and how much time can you save when ordering by Internet or telephone? (2) What is the cost of gasoline if you make a special trip to pick up tickets at an outlet? (3) How much is it worth to know that your tickets will be at Will Call and that you will avoid the disappointment of being turned away at a sold-out event?

Circumstances vary based on your location and event date. Sometimes stopping at an outlet is convenient and you may have time to kick back and enjoy a cup of coffee or tea. Other times, paying a dollar or two extra for your ticket saves a lot of hassle and time.

By the way, in nine years of providing ticketing services for CWC, TicketFusion has never lost or mishandled an order. The fees are reasonable and are significantly lower than CincyTicket and TicketMaster, where you will pay between 30% - 40% of face value in service charges.

Here is a table with the new charges and fees used by TicketFusion for CWC tickets at $8.00, $10.00 and $16.00, showing charges for single and multiple-quantity ticket purchases. The total cost per ticket is highest when purchasing just a single ticket and drops considerably when purchasing 4 or more.

The convenience rate (tix commission) of 11.5% has not changed. The per-transaction processing fee has been reduced by 33% from $1.50 to $1.00; the per-ticket telephone order charge has been reduced by 50% from $1.00 to $0.50. Thank you, TicketFusion !!
Note: The actual total amount charged may vary from the totals in this table by a penny or two - a function of rounding and the number of tickets purchased.

TICKET FUSION: Convenience Charges, Processing Fees and Phone Order Charges Convenience Rate = 11.5% of Face Value; Processing Fee = $1.00 per Transaction; Telephone Order Charge = $0.50 per Ticket
Ticket Quantity	Face Price	Convenience Rate	Convenience Charge	Processing Fee	Phone Order Charge	Total Service Charges	Service Charges Per Ticket	Total Cost	Total Cost per Ticket
$8.00 Tickets		Internet Orders
1	8.00	11.5%	0.92	1.00	n/a	1.92	1.92	9.92	9.92
2	16.00	11.5%	1.84	1.00	n/a	2.84	1.42	18.84	9.42
3	24.00	11.5%	2.76	1.00	n/a	3.76	1.25	27.76	9.25
4	32.00	11.5%	3.68	1.00	n/a	4.68	1.17	36.68	9.17
5	40.00	11.5%	4.60	1.00	n/a	5.60	1.12	45.60	9.12

$8.00 Tickets		Toll-Free Telephone Orders
1	8.00	11.5%	0.92	1.00	0.50	2.42	2.42	10.42	10.42
2	16.00	11.5%	1.84	1.00	1.00	3.84	1.92	19.84	9.92
3	24.00	11.5%	2.76	1.00	1.50	5.26	1.75	29.26	9.75
4	32.00	11.5%	3.68	1.00	2.00	6.68	1.67	38.68	9.67
5	40.00	11.5%	4.60	1.00	2.50	8.10	1.62	48.10	9.62

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Ticket Quantity	Face Price	Convenience Rate	Convenience Charge	Processing Fee	Phone Order Charge	Total Service Charges	Service Charges Per Ticket	Total Cost	Total Cost per Ticket
$10.00 Tickets		Internet Orders
1	10.00	11.5%	1.15	1.00	n/a	2.15	2.15	12.15	12.15
2	20.00	11.5%	2.30	1.00	n/a	3.30	1.65	23.30	11.65
3	30.00	11.5%	3.45	1.00	n/a	4.45	1.48	34.45	11.48
4	40.00	11.5%	4.60	1.00	n/a	5.60	1.40	45.60	11.40
5	50.00	11.5%	5.75	1.00	n/a	6.75	1.35	56.75	11.35
6	60.00	11.5%	6.90	1.00	n/a	7.90	1.32	67.90	11.32
7	70.00	11.5%	8.05	1.00	n/a	9.05	1.29	79.05	11.29
8	80.00	11.5%	9.20	1.00	n/a	10.20	1.28	90.20	11.28
9	90.00	11.5%	10.35	1.00	n/a	11.35	1.26	101.35	11.26
10	100.00	11.5%	11.50	1.00	n/a	12.50	1.25	112.50	11.25

$10.00 Tickets		Toll-Free Telephone Orders
1	10.00	11.5%	1.15	1.00	0.50	2.65	2.65	12.65	12.65
2	20.00	11.5%	2.30	1.00	1.00	4.30	2.15	24.30	12.15
3	30.00	11.5%	3.45	1.00	1.50	5.95	1.98	35.95	11.98
4	40.00	11.5%	4.60	1.00	2.00	7.60	1.90	47.60	11.90
5	50.00	11.5%	5.75	1.00	2.50	9.25	1.85	59.75	11.85

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Ticket Quantity	Face Price	Convenience Rate	Convenience Charge	Processing Fee	Phone Order Charge	Total Service Charges	Service Charges Per Ticket	Total Cost	Total Cost per Ticket
$16.00 Tickets		Internet Orders
1	16.00	11.5%	1.84	1.00	n/a	2.84	2.84	18.84	18.84
2	32.00	11.5%	3.68	1.00	n/a	4.68	2.34	36.68	18.34
3	48.00	11.5%	5.52	1.00	n/a	6.52	2.17	54.52	18.17
4	64.00	11.5%	7.36	1.00	n/a	8.36	2.09	72.36	18.09
5	80.00	11.5%	9.20	1.00	n/a	10.20	2.04	90.20	18.04
6	96.00	11.5%	11.04	1.00	n/a	12.04	2.01	108.04	18.01
7	112.00	11.5%	12.88	1.00	n/a	13.88	1.98	125.88	17.98
8	128.00	11.5%	14.72	1.00	n/a	15.72	1.97	143.72	17.97
9	144.00	11.5%	16.56	1.00	n/a	17.56	1.95	161.56	17.95
10	160.00	11.5%	18.40	1.00	n/a	19.40	1.94	179.40	17.94