Privacy Policy

THE BASICS:   Any personal information you give to us voluntarily, via website interest form, event survey or email is treated as confidential and is not shared, given, sold, rented or traded to third parties.

Your name, address, phone number, purchase history, etc., is not uploaded to our website. If any low-life hacks our site, all they can get is what the world can already see - film event info, trailer links, maps and directions, etc.

FILM ANNOUNCEMENTS (EMAIL):   We believe that less is better and we will not flood your inbox with annoying daily or weekly emails. We send you an initial film announcement and follow up with a reminder 7-14 days out. We may also send an update if a given event is selling/sold out, there is a weather emergency or some unusual circumstance. If you are on our email film announcement list, you may opt out at any time and removal processing is typically next-day. If you opt out, CWC cannot change that status – you are the only one who can resubscribe.

IMPORTANT:   To avoid having CWC film announcements blocked by your ISP or network firewall, add this address to your Email Address Book safe contacts/friends list: worldcinema@listrocket.com.

CWC has engaged an independent ESP (email service provider) to maintain our email list, process film announcement mailings and provide opt-in and opt-out services for list members. The ESP is a certified SPAM-compliant company that observes the various regulations and practices pertaining to the ethical use of email. To further assure your privacy, we keep only your first name, last name, phone, zipcode and email address on the ESP secure server. Your address, purchase history, etc., is not uploaded to any Internet server, including our own website.

TICKETING:   When you order by phone via (859) 957-3456, Cincinnati World Cinema does not retain your credit card information as your order is immediately submitted to our ticketing service. When you purchase CWC tickets with a credit card online via the Internet, transactions are handled by an independent and reputable ticketing service, Vendini Tickets, Inc., who processes your order and maintains your info on their secure server. From them, we receive your name, phone number, email address, order number and number of tickets purchased for a given event when we download Will Call information – all of which is confidential. By design, we do not receive any credit card account information.

How We Use Your Personal Information

We may use your contact information for three straightforward purposes:

  • to periodically send you email announcements about our film-and-discussion events and/or significant developments within CWC;
  • to answer your questions and personally assist you with receiving film info, maps and directions to film venues, or with the purchase of tickets for our films;
  • to call you (if we have your phone number) to alert you to a problem with your online ticket purchase, an event postponement or cancellation, etc.; or to let you know when your email address repeatedly malfunctions, is dead or over quota.

  • Questions?

    Send us an email, via the Contact page or call us at (859) 957-3456.
    Send us a letter (or better yet, a film!):
       Cincinnati World Cinema    30 Fairway Drive    Southgate, KY 41071 USA